Pick n Pay Reviews

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Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
Pick n Pay - I bought an item that I was not happy with and I contacted them but to no avail they never replied me I called I did everything but to no avil
The below message is the message I sent to them on their Facebook messenger: Good evening. Unfortunately there is nothing good about my evening. I went to pick n pay here in Jo'burg and I bought 2l pick n pay Ice cream. I got home and I'm staying less than 10 minutes...
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ID
#2927954 Review #2927954 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
Let the company propose a solution
New Reviewer
I went to the kiosk and asked politely how I could apply for a smart card. Woman at the counter asked me to repeat myself and then barked at me "you want one?" I replied that I did. She shoved a brochure at me and told me to get on with it myself. I see in the brochure...
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#2921656 Review #2921656 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
Apology

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No cash for tymebank card holders

I went to pick n pay in Monte Vista to draw money from my tymebank account, I 1st had to stand in the q and was told she can only give me 400 which was too little so she told me to the cashiers, I stood in another q and I was told by the cashier that she has no money to give me so I wasted my time and got no money, where must I go to draw money with my pick n pay thyme bank account, must I go to checkers?

User's recommendation: don't get a tymebank account if you want to draw some of your money.

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#2921553 Review #2921553 is a subjective opinion of poster.
Location
Goodwood, Western Cape
Preferred solution
I would like to be able to draw money with my tymebank account at pick n pay
New Reviewer

Bad customer service

Went to buy a bottle of Goddens gin and the price was 169,but it was different at the till.The manager did not even apologize to me she just took the bottle and said to the sales lady she must print the ticket for the gin and just left me there sanding like a doll,no apology nothing.
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#2921488 Review #2921488 is a subjective opinion of poster.
Pros
  • It is of good quality
Loss
$100
Preferred solution
Full refund

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Advertised goods

it is with the greatest dismay and disgust that i am saying this there seems to be a tendency at or within pick and pay to not always have the items as advertised in our so called colored areas on more than one occasion ,when the so called specials are advertised your Something nice and recently opened Sansburry stores doesn't seem to order enough stock or are just to busy ensuring that your stores in the more afflunet areaas are well stocked !!!!! this is so disgusting and makes no sense
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#2920935 Review #2920935 is a subjective opinion of poster.
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New Reviewer

Bad customer service

Was at pnp in Killarney mall,buying a bottle of Goddens,it's was marked 159 but on the till it was a different price,they called the manager and told her,she just took the bottle and told the customer assistance to print the price for the big bottle.she did not even have the decency of apologizing to me and left me sanding the like a doll.
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ID
#2918619 Review #2918619 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Pick n Pay - False advertising
I hope admin will allow this warning.... Good day, we had just been to Pick 'n Pay Lifestyle Centre Centurion and saw one of their combo's....see photo atttached. There were 4 items....the oil, the maize meal, the rice and the cake flour, but the sugar was missing. We...
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ID
#2908570 Review #2908570 is a subjective opinion of poster.
Location
Pretoria, Gauteng

Long queue

Was in your Tyger valley store on Thursday 24th Sept 2021.. Only 6 tills open!!!!!A day before a Holiday and long weekend... Very appalled with lack of service
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#2901407 Review #2901407 is a subjective opinion of poster.
Location
Cape Town, Western Cape
New Reviewer

Specials

I'm getting tied of greenfields pick n pay there specials in there ad does not Copley with self special and at till ie pampers cat box . When you go to till its always a problem and it's not the first time
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#3011899 Review #3011899 is a subjective opinion of poster.
New Reviewer

Bad attitude

Hi I'm zandile at soweto Orlando East today I'm going to buy coke at kwazikode pnp next to Orlando cycle I'm so worried about that guy talking with security lady at liquor store he looking working there cos his waiting management uniform and his black one,cut hair please respect security its important people and this lady she's know customer service every time I'm going there she serve me good n smile please maneger talk about that guy his don't know customer service and his don't respect security I don't like this attitude

User's recommendation: Custer service.

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ID
#2892993 Review #2892993 is a subjective opinion of poster.
Loss
$200
Preferred solution
Let the company propose a solution

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BAG VS PARCEL

Hi there, I had visited the store in Diepkloof Square and was turned back at the entrance because of my bag. Please note, I had a camera as well as a laptop in this bag, and I was told to put it at the parcel counter. These things cost a fortune and I cannot afford to lose them. Please change this system or even have the security within the store to check if anyone is to steal from you and put things in their bags. Sincere Regards, A dissatisfied customer.

User's recommendation: I recoment the workers allow people in with bags containing their personal goods.

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ID
#2892308 Review #2892308 is a subjective opinion of poster.
Location
Diepkloof, Gauteng
Preferred solution
Let the company propose a solution

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Compliments for Joyce Silelwa from Pick and Pay Market Linda's Pimville

I would like to take to let you know about one of your staff member Joyce Silelwa from Pick and Pay Market Linda's Pimville for her excellent customer service she provide when i shopped at Linda's market. She is always willing to listen to you as a customer with a bright smile. I would really appreciate if your company can recognize her for her excellent customer service. It is impossible to find a person like her in the retail space who provide such an excellent customer service. Thank you Joyce for always providing an excellent service
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#2996024 Review #2996024 is a subjective opinion of poster.
New Reviewer

Bad behavior of an employee

A bad poor treatment for a customer. A person with no compassion for pregnant women. Who think communication is the last thing she could do to customer. Her name is noziey from Westgate pick n pay. Correct her or rather u remove her from the tills to the meat butcher or bakery where she will meet customer less with her bad attitude.

User's recommendation: Remover her from the tills to the bakery or butcher so she won't be that rude to customers.

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ID
#2875789 Review #2875789 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Poor service

Mine is not a question. It is bad service I was give at pick n pay Westgate by the cashier call noziey. She is very much rude and poor service it too much on that lady rather you rectify her bad behavior than losing customers because of an employee..
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ID
#2993559 Review #2993559 is a subjective opinion of poster.
New Reviewer

Activate smart shopper card

Bad experience. Cant make contact on their customer care line. Tried to mail. All that i want is to activate my new card. Was at their Worcester branch at Porter street. Cant help me. Useless.
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ID
#2872364 Review #2872364 is a subjective opinion of poster.
Location
Johannesburg, Gauteng