Contact Pick n Pay Customer Service
Pick n Pay Phone Numbers and Emails
Customer Service:
-
+2 731 372 4053
Pick n Pay Email:
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Contact Information
Pick n Pay Website:
Pick n Pay Help Center:
How Good is Pick n Pay's Customer Service?
Summary of Pick n Pay Customer Service Calls
315
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pick n Pay?
Shipping and Delivery Question:
- “Delivery not received”
- “Did not receive my full order”
- “Didn't receive all what was advertised”
Staff Question:
- “Like to speak to HR manager”
- Bad attitude
- “Service refusal by pick n pay supervisor”
Request for Information Question:
- “Require assistance for funds off and x deceased employee”
- “I am looking for info on a product”
- “To find out where my asap order is”
Cards Question:
- “I want to update. My smart Shoppers card”
- “To upgrade my card details so I can be able to purchase online”
- “I want to link my pnp card to my discovery”
Product/ Service Question:
- “Really pathetic food”
- “Incorrect order”
- “To quary a product”
Account Question:
- “I can't log in to order”
- “I ha d to uninstall my app then reinstall the updated app. I received a message that my I D is linked to another account. Could you please rectify”
- “Hacked account”
Refund Question:
- “I want my refund on asap”
- “Refund”
- “My refund got lost with the app update”
Payments and Charges Question:
- “Incorrectly billed”
- “Not answering my email and overcharged me on all my meat and chicken.”
- “They charged me for something I didn't receive!!”
Activation/ Cancellation Question:
- “Order cancelled”
- “Money went of order canceled on shops side”
- “Cancel order”
Website/ Application Question:
- “App issues”
- “Application issues”
- “I cannot get on to the competition site because my phone number is incorrect”
Return/ Replace Question:
- “To return an item”
- “Exchange”
- “I would like to exchange a russsel hobs but no longer have the receipt”
Other Question:
- “Need OTP phone number”
- “Pissed off”
- “Order not going through”
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Pick n Pay